Terms and Conditions

Effective Date: [Insert Date]

Welcome Message

Welcome to Ghritoraj – Ghee Er Raja (http://ghritoraj.com/), operated by Ghritoraj, located at Naresh Mitra Sarani 28, Beltala Road, Ground Floor, Kolkata 700025. These Terms and Conditions ("Terms") govern your use of our website, services, and your relationship with us. By accessing or using the website, you accept and agree to comply with the Terms outlined below.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including any updates we may publish from time to time.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website.

3. User Account & Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4. Product Descriptions and Pricing

We attempt to ensure product information and pricing are accurate. Prices and details are subject to change without notice.

5. Orders and Payments

Orders must meet a ₹300 minimum. Payments are processed through Razorpay. Order confirmation does not imply acceptance.

6. Shipping and Delivery

Delivery charges are weight-based. Customers can WhatsApp 8537806295 or email ghritoraj2022@gmail.com for delay issues. Updates provided within 24 hours.

7. Cancellation Policy

Orders cannot be canceled online post-placement. Contact us at 8537806295 or ghritoraj2022@gmail.com.

8. Refund and Return Policy

Refunds are only provided for broken, damaged, or missing items with a complete unboxing video. No open-box delivery.

9. Intellectual Property

All content is the property of Ghritoraj and protected by applicable laws. Unauthorized use is prohibited.

10. User-Generated Content (Reviews)

Users may post reviews. Ghritoraj reserves the right to moderate all content.

11. Prohibited Conduct

You agree not to engage in illegal, abusive, or harmful activities on the website.

12. Limitation of Liability

We are not liable for indirect or consequential damages. Maximum liability is limited to the product's purchase price.

13. Indemnification

You agree to indemnify Ghritoraj from any claims arising from your use of the website.

14. Privacy

Our Privacy Policy governs how we collect and use personal data.

15. Changes to Terms

We may update these Terms at any time. Continued use of the site indicates acceptance.

16. Governing Law and Jurisdiction

These Terms are governed by Indian law. Disputes fall under the jurisdiction of Kolkata, West Bengal.

17. Contact Us

Ghritoraj – Ghee Er Raja
Naresh Mitra Sarani 28, Beltala Road, Ground Floor, Kolkata 700025
📞 8537806295
📧 ghritoraj2022@gmail.com
🌐 http://ghritoraj.com/contact-us